At se999, your personal data belongs to you — not to us. This Privacy Policy explains precisely what information we collect about Pakistani players who use the se999 Platform, why we collect it, how it is stored and protected, who it is shared with, and what rights you hold over your own data. We encourage you to read it in full before creating your Account.
Our Privacy Principles
Six foundational principles that govern every decision se999 makes about the personal data of our Pakistani players. These are not aspirational statements — they are operational commitments.
se999 collects only the personal data that is strictly necessary for the specific, stated purpose — no more. We do not collect data speculatively or for undefined future use. If a piece of information is not needed, we do not ask for it.
se999 is transparent about what data we hold, why we hold it, and who has access to it. This Privacy Policy is the primary vehicle for that transparency. We also provide account-level data summaries upon request.
All personal data held by se999 is protected by enterprise-grade security infrastructure — 256-bit SSL encryption in transit, AES-256 encryption at rest, access controls, and regular independent security audits of our data handling systems.
You have real rights over your personal data at se999 — not just nominal ones. You can access, correct, export, or request deletion of your data. These rights are exercisable without bureaucratic obstacles or unjustified delay.
When se999 transfers personal data outside its primary storage jurisdiction, such transfers are governed by appropriate contractual safeguards. We do not sell personal data to third-party data brokers or marketing aggregators under any circumstances.
se999 does not retain personal data indefinitely. Each category of data has a defined retention period proportionate to the purpose for which it was collected. Data is deleted or anonymised upon expiry of the applicable retention period.
This Privacy Policy is issued by se999, the operator of the online gaming platform accessible at se999.app and all associated subdomains and services (collectively, the "Platform"). For the purposes of applicable data protection law, se999 is the data controller in respect of personal data collected from users of the Platform.
se999 operates under international gaming license standards and is committed to handling personal data responsibly, transparently, and in compliance with applicable privacy and data protection regulations. References to "se999," "we," "us," or "our" throughout this Policy are references to the Platform operator in its capacity as data controller.
This Privacy Policy applies to all individuals who visit, register on, or use the se999 Platform — including players across Pakistan, whether accessing from Karachi, Lahore, Islamabad, Faisalabad, or any other city or region.
se999 collects the following categories of personal data from users of the Platform, to the extent necessary for the purposes described in Section 4 of this Policy:
| Data Category | Collected At | Primary Purpose |
|---|---|---|
| Identity & Contact | Registration / KYC | Account creation, age verification, regulatory compliance |
| Financial Data | Deposit / Withdrawal | Payment processing, AML compliance, fraud prevention |
| Gaming Activity | Ongoing platform use | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical & Device | Each site visit / login | Security, fraud detection, session management |
se999 collects personal data through the following channels and mechanisms:
se999 uses the personal data we collect for the following specific, documented purposes:
se999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where se999 relies on legitimate interests as the basis for processing, we carry out a balancing test to confirm that our legitimate interests do not override your fundamental rights and freedoms. You may request a summary of the balancing test applicable to any specific processing activity by contacting the se999 Data Protection contact listed in Section 16.
se999 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
se999 engages carefully vetted third-party service providers to assist in delivering the Platform — including payment processors (JazzCash, EasyPaisa, banking partners), KYC and identity verification providers, fraud detection services, cloud infrastructure providers, and customer support tooling. All such providers are bound by data processing agreements that prohibit use of your data beyond the specific service they provide to se999.
Game studios and live dealer content providers whose games are available on se999 may receive limited gameplay data (session identifiers, bet amounts, outcome records) necessary to deliver, verify, and audit game outcomes. These providers do not receive your identity or financial data beyond what is necessary for game integrity purposes.
se999 will disclose personal data to gaming regulators, financial intelligence units, police, and other governmental authorities where required to do so by applicable law, court order, or regulatory obligation. Where permitted by law, se999 will notify you of such a disclosure.
In the event of a merger, acquisition, restructuring, or sale of se999 or its assets, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer in advance where this is reasonably practicable, and you will be informed of any change in the identity of the data controller.
se999 never sells your personal data to advertising networks, data brokers, social media platforms, or any third party for commercial marketing purposes. This is an absolute commitment, not a conditional one.
se999 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve your experience, and gather analytics data. The following categories of cookies are used:
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that keep you logged in during your se999 session, security tokens that protect against CSRF attacks, and cookies that store your language and currency preferences. No personal data collected by these cookies is shared with third parties.
se999 uses anonymised analytics tools to understand aggregate usage patterns on the Platform — such as which game categories are most visited, where users drop off during registration, and how the mobile experience compares to desktop. These analytics do not identify individual users and are used solely to improve the Platform.
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from using key features of the se999 Platform, including the ability to log in and place wagers. Disabling analytics cookies will not affect your ability to use the Platform but will mean that se999 cannot improve its services based on your usage patterns.
se999 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding these measures, no internet-connected system is completely immune from security risks. If se999 becomes aware of a data breach affecting your personal data in a manner that gives rise to a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable breach notification obligations.
se999 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | Regulatory / AML obligation |
| KYC / identity documents | Duration of Account + 5 years post-closure | Gaming license / AML obligation |
| Financial transaction records | Duration of Account + 7 years post-closure | AML / tax compliance obligation |
| Gaming activity logs | Duration of Account + 3 years post-closure | Dispute resolution / regulatory audit |
| Customer support records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Consent management compliance |
| Technical / device logs | 13 months from collection | Security and fraud investigation |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming obligation |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.
The se999 Platform is designed to serve Pakistani players, and we endeavour to process and store data in a manner consistent with this primary market focus. However, certain service providers engaged by se999 may process data in jurisdictions outside Pakistan. Where such international transfers occur, se999 ensures that appropriate safeguards are in place to protect your personal data, including:
You may request details of the specific safeguards in place for any particular international transfer by contacting se999's data protection contact at the address provided in Section 16.
Subject to applicable law and certain conditions, you have the following rights in respect of the personal data that se999 holds about you:
To exercise any of these rights, please contact se999 via the support live chat in your Account dashboard or by email at the address provided in Section 16. se999 will respond to all data rights requests within 30 days of receipt. We may need to verify your identity before processing your request.
Certain data rights are subject to conditions and exceptions. For example, se999 may decline an erasure request in respect of data that we are legally required to retain for AML, tax, or regulatory compliance purposes. se999 will always explain the basis for any limitation on your data rights in our response to your request.
The se999 Platform is strictly for persons aged 21 years and above. se999 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and se999 takes reasonable measures to prevent minors from accessing the Platform.
If se999 becomes aware that personal data has been collected from a person under the age of 21 — whether through a failed age verification that was subsequently identified, a report from a third party, or any other means — we will take immediate steps to delete that data, close the associated Account, and ensure that any funds in the Account are returned through appropriate channels.
If you are a parent or guardian and you believe that a minor under your care has registered an Account on se999, please contact us immediately via the details in Section 16. We will act promptly and with sensitivity to resolve the matter.
se999 may send you marketing communications — including bonus offers, promotions, PSL betting specials, new game announcements, and platform updates — where you have provided consent to receive such communications or where se999 has a legitimate interest in informing you of offers directly related to services you have used.
You may update your marketing preferences at any time through your Account settings panel on the se999 Platform, or by following the unsubscribe link included in any marketing email. You may also contact se999 support directly to opt out of all marketing communications. Opting out of marketing communications does not affect the delivery of transactional account communications — such as deposit confirmations, withdrawal notifications, or security alerts.
se999 will not send marketing communications to players who have activated a cooling-off period, self-exclusion, or any responsible gaming tool that indicates a wish to reduce engagement with the Platform. Exclusion from marketing is automatic upon activation of any self-restriction tool.
The se999 Platform may contain references or navigational links to other websites or services operated by third parties — for example, game provider information pages or payment method help documentation. This Privacy Policy applies only to the se999 Platform and does not govern the privacy practices of any third-party website or service. se999 accepts no responsibility for the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any third-party site before providing personal data to it.
se999 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data practices, applicable law, regulatory requirements, or the services we provide. The date of the most recent update is displayed prominently at the top of this Policy.
Where changes to this Policy are material — meaning they substantively affect your rights or the ways in which we process your personal data — se999 will notify registered players via email and via a prominent notification on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and close your Account before the effective date.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data se999 holds about you, please contact us through the following channels:
se999 is committed to resolving privacy concerns promptly and in good faith. If you remain dissatisfied with our response to your privacy query or data rights request after engaging our support team, you may have the right to lodge a complaint with the relevant data protection supervisory authority under the applicable regulatory framework.
This Privacy Policy was last reviewed and updated in January 2026 (Version 2.4). se999 thanks you for taking the time to understand how your personal data is handled. We are committed to operating with full transparency and to maintaining the highest standards of data protection for all Pakistani players on our Platform.
Your Data Rights
These rights are available to all registered se999 players. Exercise any of them by contacting support via live chat or email — we aim to respond within 30 days.
Request a full copy of the personal data se999 holds about you, including what it is, why it is held, and who it has been shared with.
Request correction of any inaccurate personal data se999 holds about you — for example, a misspelled name or an outdated address.
Ask se999 to delete your personal data where it is no longer necessary — subject to legal retention obligations we may be required to fulfil.
Request a portable copy of your personal data in a structured, machine-readable format — useful if you are changing platforms or simply want a record.
Object to se999 processing your personal data on the basis of legitimate interests — including objecting to receiving direct marketing at any time.
Request that se999 restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
256-bit encryption, strict access controls, and a zero-sale policy on your personal data. Your se999 Account is yours alone.